Of note: SOPs are of variable help when trying to determine the value a process delivered to a client. If you need more context, look for the name of the AD and OM in the top left hand corner of the isntance record, and reach out to those folks via slack for details. I’ll show you this the next time we’re on a phone call, but thought I’d write out the instructions.

Video Instructions: https://share.getcloudapp.com/lludXLKR

SOP Links for You:

Google Drive: Sign-in