Welcome, Partner! to your SST for all things MDX.
<aside> š” What is MDX? Marketplace dynamics areĀ forces that will impact prices and the behaviors of producers and consumers. In a market, these forces create pricing signals which result from the fluctuation of supply and demand for a given product or service.
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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/4d570058-da5f-467a-aa40-69b33b21b270/download.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/4d570058-da5f-467a-aa40-69b33b21b270/download.png" width="40px" /> Ok, What is it though? At Invisible, Marketplace Dynamics is the area of the business that concerns itself with how the product nurtures, leverages and manages the marketplace forces which exist naturally between the demand (our clients) and the supply (our agents) sides of the business and the effects this has on pricing and payment, as well as the auxiliary systems that support it.
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<aside> ā Invisible is able to seamlessly match process demand with labor supply and automation whilst maintaining outstanding quality at an unbeatable price point.
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<aside> ā Agents are able to sign up, qualify, train, operate, and earn easily and with tremendous delight, in a secure environment, whilst actively contributing to Invisibleās culture and values, forging meaningful and lasting relationships, and developing personally and professionally to the benefit of themselves and the world.
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<aside> ā Invisibleās workforce management structure is impossibly horizontal, with technology handling all of agent management, and Operations Managers monitoring the machine for anomalies, performing spot quality audits, whilst their teams process millions of dollars of revenue per month.
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<aside> 1ļøā£ RBP & RBAP in Manticore
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<aside> 2ļøā£ Gross Profits Initiatives
<aside> 3ļøā£ Teams & Permissions in MTC
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<aside> 1ļøā£ Talent Pool MVP
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<aside> 2ļøā£ Invisible Training Vision
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<aside> 3ļøā£ Agent Experience Improvements
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<aside> š” Product One-Pagers are high level vision manifestos detailing how we think about an area.
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